Public Transport in Tyne and Wear Support

In this section you will find information about various useful support information regarding using Public Transport in and around Tyne and Wear area.

Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.

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Concessionary Travel Pass for older people

If you are eligible for a National Concessionary Travel Pass and live in Tyne and Wear you can travel on buses for free.

Phone: 0191 202 0747 (9am-5pm, Monday to Friday)

More about the Concessionary Travel Pass

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Metro Gold Card

If you have an English National Concessionary Travel Pass (CT Pass), you can buy a Metro Gold Card which gives you unlimited travel on Metro, the Shields Ferry and Northern Rail services between Newcastle and Sunderland from 9.30am Monday-Friday, all day at weekends, on public holidays and throughout July and August for *£18 a year* (*Please check the Metro Gold Card website for up to date price).

Phone: 0191 202 0747 (9am-5pm, Monday to Friday)

More about the Metro Gold Card

Metro Gold Card Leaflet

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Bridge Card

If you have difficulty using public transport because of age, disability, illness, or you simply lack confidence, you can carry a Bridge Card. It shows transport staff that you might need additional support when you use public transport.

Phone: 0191 202 0747 (9am-5pm, Monday to Friday)

Email: customerrelations@nexus.org.uk 

More about the Bridge Card

Bridge Card Leaflet Sample Bridge Cards

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TaxiCard scheme

The TaxiCard scheme can help people with mobility difficulties travel independently. It allows its members to travel with one of our approved taxi companies at a discounted price.

Phone: 0191 202 0747 (9am-5pm, Monday to Friday)

More about the TaxiCard scheme 

TaxiCard Information Leaflet

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Companion Card

A Companion Card lets you take someone with you free of charge when you travel on buses for people who receive certain allowances and need a companion to make all, or some, journeys.

Phone: 0191 202 0747 (9am-5pm, Monday to Friday)

More about the Companion Card 

Companion Card Application Form

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More on this website

Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section 
Start your online Self-Assessment

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